Immediate answers to your health questions

Have a medical concern and not sure what to do? Just call NurseHelp 24/7SM for immediate and reliable health advice and information.

Registered nurses are available 24 hours a day to answer any of your health questions, including concerns about:

  • Symptoms you are experiencing
  • Minor illnesses and injuries
  • Chronic conditions
  • Medical tests and medications
  • Preventive care


This service is provided at no additional cost to you. In the case of a medical emergency, always call 911 immediately.

Prefer to chat? Our NurseHelp 24/7 online service offers an anonymous, one-on-one dialogue with a registered nurse in a secure environment.

With either option, you get private, personalized assistance 24 hours a day.

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NurseHelp 24/7 is a service mark of Blue Shield of California. NurseHelp 24/7 is a healthcare advice line. Nurses do not provide medical services for treatment or diagnosis.

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Page last updated: 8/16/2023