Frequently asked questions
Find frequently asked questions (FAQs) about renewing or making changes to your plan. If you need further assistance, please call the number on the back of your Blue Shield medical ID card.
Renewing medical plans
For all medical plans purchased your plan directly from Blue Shield or through Covered California, read these FAQs.
Information for plans purchased through Covered California
If you purchased your plan through Covered California, read these additional FAQs.
Grandfathered plans
If you purchased your plan on or before March 23, 2010, you have a grandfathered plan and should read these additional FAQs.
Renewing existing dental, vision, or life insurance coverage
If you’ve already purchased a dental, vision, or life insurance plan, read these FAQs.