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Have a health concern that needs attention but don’t want to leave home?

Telehealth services are a convenient choice. Plus, they're included in most Blue Shield plans at no additional cost.

Whether you’re looking for advice from a nurse or need a consultation with a doctor, Blue Shield of California has options to help you make the right decision for your health.


Virtual doctor visits

  • Access to board-certified physicians 24/7
  • Available for $0 extra or an office visit copay*
  • Can schedule an appointment
  • Available by phone or video
  • Can diagnose and treat conditions


Access Teladoc

NurseHelp 24/7 or Nurse Advice Line

Talk to a nurse

  • Access to registered nurses 24/7
  • Available for $0 extra
  • Appointments not available
  • Available by phone or online chat (NurseHelp only)
  • Can offer advice for your condition


Blue Shield members
Explore NurseHelp 24/7

Blue Shield Promise members
Explore Nurse Advice Line

Want to learn more about telehealth benefits and services?

Members can log in or create a Blue Shield account to access everything our Blue Shield plans have to offer.

© California Physicians' Service DBA Blue Shield of California 1999-2024. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association. Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.