Quality and patient safety improvement
At Blue Shield, we care about the quality of service and care that our members receive. To assure continued quality, we participate in the following programs and initiatives. Read more about the programs below.
Quality improvement program for Blue Shield of California Promise Health Plan providers
Health management programs
Find out about Blue Shield of California's health management programs available to eligible members with certain chronic conditions.
Learn about our programs for Blue Shield of California members
Protecting member personal and health information
Read Blue Shield's policy for sharing and disclosing private member data.
Evaluating new technologies: Medical Policy Committee on quality and technology
Review our process of evaluating coverage for new technologies and new applications of existing technologies.
Utilization management procedures
Learn how Blue Shield makes utilization management decisions.
Learn more about procedures for Blue Shield of California providers
Review utilization management guidelines for Blue Shield of California Promise Health Plan providers