News and education

Attend live webinars, view recorded webinars and tutorials, and access other educational materials on topics important to you and your organization.


Provider webinars

Sign up for live webinars designed to support your work with our members. Miss a webinar? View the recording in Learning resources.
 

Provider webinars

 

Register for webinars

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Earn CME

Earn enduring CME from Scripps Health by viewing recorded webinars.

 

Using this website

Learn how to get the most out of Provider Connection website.

Provider Connection training

Learn how to perform common tasks on Provider Connection.

Online authorizations with AuthAccel

Learn how to request authorizations, view status, and find system updates info.


News and announcements

Stay informed with announcements about Blue Shield’s policies, programs, and more.
 

2023 Plan closures and transitions
The Blue Shield of California Coordinated Choice (HMO) plan and all Blue Shield of California Promise Health Plan Cal MediConnect (CMC) plans ended December 31, 2022. Learn more

Latest announcements for Blue Shield network providers

Find announcements, updates, and links to resources.

Latest announcements for Blue Shield Promise network providers

Find announcements, updates, and links to resources.


Learning resources

Find educational resources and useful tools to help support you in providing care for Blue Shield and Blue Shield Promise members.
 

Topics trending now

Transforming Medi-Cal through CalAIM
Learn about Blue Shield Promise programs that support California Advancing and Innovating Medi-Cal (CalAIM).

Talking to your older patients about mental health (4 min)
Jennifer Christian-Herman, PhD, offers strategies for making mental health and substance use screening questions a regular part of visits.

Talking to your older patients about improving bladder control (4 min)
Geriatric medicine specialist Dr. Vanesa Mandal provides strategies to help patients improve bladder control.

Blue Shield products, plans, and networks

View resources and download reference guides.

Claims and billing

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Patient care

Get updates on best practices, procedures, diagnostic methods, and member programs.

Provider data management

Get help updating your demographic information and more.

Pharmacy

View materials on topics of interest to prescribing practitioners.

Quality improvement

Learn best practices for improving HEDIS, CAHPS and other measures.

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