Teladoc

Talk to doctors by phone or video 24/7 at no cost to you. Get care when and where you need it. Blue Shield of California Promise Health Plan members have access to a national network of U.S. board-certified physicians from Teladoc. You can request an on-demand visit (within 60 minutes or less) or schedule an appointment in advance that fits your schedule.

Use Teladoc

  • If you’re considering the emergency room or urgent care center for a non-emergency
  • During a vacation, a business trip, or away from home
  • For short-term prescription refills

 

Access Teladoc now

Sign in to your Blue Shield account to request an appointment or, access Teladoc 24/7/365 by calling:

(800) TELADOC (835-2362) (TTY: 711)

Log in

Get the care you need

Teladoc doctors can treat many medical conditions including:

  • Cold and flu symptoms
  • Allergies
  • Bronchitis
  • Respiratory infection
  • Sinus problems

Meet the doctors

Teladoc doctors:

  • Practicing primary care doctors with an average of 20 years’ experience
  • Board-certified and licensed in California
  • Credentialed every three years

Languages

Interpreting services are available in over 240 languages for Teladoc services.

Nurse Advice Line

Connect to a registered nurse who will listen to your health problem.

Talk to a nurse

Urgent care

Find urgent care clinics near you for same-day care for non-life-threatening medical needs.

Learn about urgent care

Behavioral and mental health services

Blue Shield Promise Medi-Cal provides mental health and substance use disorder services through primary care physicians (PCPs), licensed behavioral health providers, and county providers and agencies.

Learn about our services

Perinatal and breastfeeding information

Get information on breastfeeding and what to expect during pregnancy.

Get perinatal and breastfeeding information

Find a provider

Use our online tool to find a provider in your area or download a provider directory.

Get provider directories for your area Find a provider online

Health and wellness programs and resources

Learn about health and wellness programs and educational materials available to you.

Find programs and educational materials Access Health and wellness member site

© 2023 Teladoc Health, Inc. All rights reserved. Teladoc and the Teladoc logo are trademarks of Teladoc Health, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA-controlled substances, non-therapeutic drugs, and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.

Health Care Options: 1-844-580-7272, de lunes a viernes, de 8:00 a. m. - a 6:00 p. m. Los usuarios del sistema TTY deben llamar al 1-800-430-7077.

Para obtener información sobre Blue Shield Promise Cal MediConnect Plan y otras opciones de Cal MediConnect para la atención de su salud, comuníquese con el Department of Health Care Services (Departamento de Servicios de Atención de la Salud) al 1-800-430-4263 (TTY: 1-800-735-2922) o visite la página https://www.healthcareoptions.dhcs.ca.gov/.

Blue Shield of California Promise Health Plan es una organización de atención administrada que pertenece completamente a Blue Shield of California, y que ofrece Medi-Cal, Cal MediConnect, Medicare Advantage HMO y Dual Eligible Special Needs Plans (D-SNP, Planes de necesidades especiales con doble elegibilidad).

© 2002-2023. California Physicians’ Service DBA Blue Shield of California Promise Health Plan. Todos los derechos reservados.

California Physicians’ Service DBA Blue Shield of California Promise Health Plan es un licenciatario independiente de Blue Shield Association..

Blue Shield of California Promise Health Plan es un plan HMO y un plan HMO D-SNP que tiene un contrato con Medicare y un contrato con el Programa Medicaid del Estado de California. La inscripción en Blue Shield of California Promise Health Plan depende de la renovación del contrato.

Las redes de proveedores pueden cambiar en cualquier momento.

Blue Shield of California Promise Health Plan complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.

Blue Shield of California Promise Health Plan cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad.

Blue Shield of California Promise Health Plan 遵循適用的州法律和聯邦公民權利法律，並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。

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Blue Shield of California Promise Health Plan, 3840 Kilroy Airport Way, Long Beach, CA  90806

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