Find a provider

Search the Blue Shield of California Promise Health Plan’s network for doctors, hospitals and facilities, FQHC clinics, and more.

Provider directories

These directories provide the lists of Blue Shield of California Promise Health Plan’s network providers* to assist you in choosing a health care provider.
 

Provider directories by service area

Please note all providers listed in the posted Provider Directory are effective as of the time of posting. The date on the Provider Directory is for version control.

Los Angeles County San Diego County
Directory, English
(PDF, 5.4 MB)
Directory, English
(PDF, 5.4 MB)
Directory, Spanish 
(PDF, 5.5 MB)
Directory, Spanish 
(PDF, 5.5 MB)
Directory, Arabic
(PDF, 6.6 MB)
Directory, Arabic
(PDF, 6.7 MB)
Directory, Armenian
(PDF, 5.7 MB)
Directory, Traditional Chinese
(PDF, 5.6 MB)
Directory, Traditional Chinese
(PDF, 4.9 MB)
Directory, Farsi
(PDF, 5.7 MB)
Directory, Farsi
(PDF, 6.4 MB)
Directory, Tagalog
(PDF, 5.4 MB)
Directory, Khmer
(PDF, 6.5 MB)
Directory, Vietnamese
(PDF, 4.7 MB)
Directory, Korean
(PDF, 5.7 MB)
Directory, Simplified Chinese (PDF, 5.5 MB)
Directory, Russian
(PDF, 5.7 MB)
 
Directory, Tagalog
(PDF, 5.5 MB)
 
Directory, Vietnamese
(PDF, 5.7 MB)
 
Directory, Simplified Chinese (PDF, 5.4 MB)  

Please call Blue Shield Promise Customer Service for a copy:

Los Angeles:
(800) 605-2556, 8 a.m. to 6 p.m., Monday through Friday.

San Diego:
(855) 699-5557, 8 a.m. to 6 p.m., Monday through Friday.

TTY: 711
(800) 735-2922 (English)
(800) 855-3000 (Spanish)
 

Doula provider directory addendum

Doulas are birth workers who provide support to birthing people through pregnancy, labor, and the postpartum period.
Medi-Cal doula provider directory list (PDF, 27 KB).

 

Non-emergency 24/7/365 help

Teladoc
Talk to a doctor over the phone or by video chat.
 Aprenda a acceder a Teladoc

Nurse Advice Line
Connect with a registered nurse who will listen to your health problem, help you decide if you or your child needs to see the doctor, what to do if your symptoms get worse, and what you can do at home to feel better. It's free and easy. Translation services are available upon request.

   Phone: (800) 609-4166

 

Approved Alternative Access Standards

Blue Shield of California Promise Health Plan at times may not be able to contract with providers that are within the required time and distance standards set by the State. Learn more about the alternative access standards and network adequacy standards.

 

Provider directory information

The information contained in the Blue Shield of California Promise Health Plan directories is gathered from new provider forms and/or contracts. It can also be gathered during office visits, over the telephone, or through the Blue Shield of California Promise Health Plan website.

The information listed in this directory is subject to change. Blue Shield of California Promise Health Plan validates its network information every three months and credentials its participating providers at least every three years. Blue Shield of California Promise Health Plan makes every attempt to validate information contained in the directories. Blue Shield of California Promise Health Plan collects and publishes provider language and language services available through the practice. However, certain information is self-reported and optional such as provider race/ethnicity. This information is available upon request by contacting Member Services in your County.

You may receive services from any of the providers on the list that are affiliated with your PCP’s medical group. For some services, you may need a referral from your PCP. Women may go to any OB/GYN in their PCP's network without a referral. Ask your doctor or call Member Services if you do not know an OB/GYN in your PCP's network.

Interpreting services are available for all providers through Blue Shield Promise Medi-Cal Health Plan at no cost. An advance notice is needed for face-to-face and ASL interpreting services. To request services, contact Member Services in your county. The call is free. For more information, visit the Medi-Cal member site.

If you have any questions regarding the status of a particular provider or have difficulties reading or understanding this information, please contact Member Services.

Los Angeles County

San Diego County

 

Blue Shield of California Promise Health Plan
63840 Kilroy Airport Way
Long Beach, CA  90806

Member Services toll free at
(800) 605-2556 (TTY: 711)
Monday through Friday, 8 a.m. to 6 p.m

 

 

Blue Shield of California Promise Health Plan
3131 Camino Del Rio North, Suite 1300
San Diego, CA 92108

Member Services toll free at
(855) 699-5557 (TTY: 711)
Monday through Friday, 8 a.m. to 6 p.m

Report inaccuracies electronically

 Submit online form

Accessibility code explanations:

SR: This information is self-reported by the provider. Blue Shield Promise Health Plan has not verified this information. The presence of the following codes indicate the provider location is accessible with this area.

  • P: Parking
  • EB: Exterior Building
  • IB: Interior Building
  • E: Exam Room
  • R: Restroom
  • T: Exam Table/Scale
  • W: Wheelchair
  • ME: Medical Equipment
  • PTA: Public transportation accessible within half a mile of the provider facility.

 

Cultural Competency:

  • CC: Cultural Competency reported
  • NR: Cultural Competency not reported


Non Physician practitioners legend:

  • NP: Nurse Practitioner
  • PA: Physician Assistant
  • CNM: Certified nurse midwives
  • CNS: Certified Nurse

Nurse Advice Line is a healthcare advice line. Nurses do not provide medical services for treatment or diagnosis.

Health Care Options: (844) 580-7272  {TTY: {800) 430-7077}, Monday through Friday from 8 a.m. — 6 p.m. 

For information on Blue Shield Promise plans for your health care, call the Department of Health Care Services at (800) 430-4263 {TTY: (800) 735-2922}, or visit https://www.healthcareoptions.dhcs.ca.gov/.

Blue Shield of California Promise Health Plan is a managed care organization, wholly owned by Blue Shield of California, offering Medi-Cal Plans.

© 2002-2024. California Physicians’ Service DBA Blue Shield of California Promise Health Plan. All rights reserved.

California Physicians’ Service DBA Blue Shield of California Promise Health Plan is an independent licensee of the Blue Shield Association.

The provider network may change at any time. You will receive notice when necessary.

Blue Shield of California Promise Health Plan complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.

Blue Shield of California Promise Health Plan cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad.

Blue Shield of California Promise Health Plan遵循適用的州法律和聯邦公民權利法律,並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。

 

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Blue Shield of California Promise Health Plan, 3840 Kilroy Airport Way, 
Long Beach, CA  90806

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