Use this searchable list to find Blue Shield of California Promise Health Plan clinical policies and procedures which can help you provide your patients with the highest standard of evidence-based medical care that is safe and effective. These policies are updated frequently.

Clinical policies and procedures

Prior authorization list

View the list of medical services and procedures requiring medical necessity review or supplemental documentation prior to payment.

Utilization management and clinical practice guidelines

Utilization management (UM) and clinical practice guidelines define healthcare standards applicable to members and providers.

Pharmacy services and drug formularies

Review drug formularies for Cal MediConnect and find pharmacy services information.

Population Health Management

Our Disease Management Program provides education, care coordination, and support for members with certain chronic conditions.

Prior authorization and referral forms

Find common forms which you may need to request prior authorization, as well as patient referral forms.