Blue Shield offers

2025 Medicare Advantage Dual Special Needs Plan documents

All your Blue Shield of California Medicare Advantage Dual Special Needs Plan documents – including the enrollment form, enrollment checklist, language assistance notice, and Medicare Star Ratings – are listed on this page. 

You can use plan documents to help you understand your plan.

  • Member handbook describes in detail the healthcare benefits covered by your plan.
  • Summary of Benefits (SOB) is a simplified document that outlines your health benefits and coverage. 
  • Annual Notice of Changes (ANOC) is a summary of any changes in the costs and coverage of your plan, effective each January 1.

For information on members and Blue Shield of California’s rights and responsibilities upon disenrollment, please refer to Chapter 10 in your member handbook linked below.

Blue Shield TotalDual Plan (HMO D-SNP) and Blue Shield Inspire (HMO D-SNP)

Member handbook
English (PDF, X KB) / Español (PDF, X KB), Arabic (PDF,  X KB), Armenian (PDF,  X KB), Chinese (Simplified) (PDF,  X KB), Chinese (Traditional) (PDF,  X KB), Farsi (PDF,  X KB), Khmer (PDF, X KB), Korean (PDF,  X KB), Russian (PDF,  X KB), Tagalog (PDF,  X KB), Vietnamese (PDF,  X KB)

Summary of Benefits (SOB)
English (PDF, X KB) / Español (PDF, X KB) Arabic (PDF,  X KB) Armenian (PDF,  X KB)  Chinese (Simplified) (PDF,  X KB) Chinese (Traditional) (PDF,  X KB) Farsi (PDF,  X KB) Khmer (PDF, X KB)   Korean (PDF,  X KB) Russian (PDF,  X KB)  Tagalog (PDF,  X KB)  Vietnamese (PDF,  X KB)

Annual Notice of Changes
English (PDF, X KB) / Español (PDF, X KB) Arabic (PDF,  X KB) Armenian (PDF,  X KB)  Chinese (Simplified) (PDF,  X KB) Chinese (Traditional) (PDF,  X KB) Farsi (PDF,  X KB) Khmer (PDF, X KB)   Korean (PDF,  X KB) Russian (PDF,  X KB)  Tagalog (PDF,  X KB)  Vietnamese (PDF,  X KB)

Enrollment form  English
(PDF, X KB) / Español (PDF, X KB) Arabic (PDF,  X KB) Armenian (PDF,  X KB)  Chinese (Simplified) (PDF,  X KB) Chinese (Traditional) (PDF,  X KB) Farsi (PDF,  X KB) Khmer (PDF, X KB)   Korean (PDF,  X KB) Russian (PDF,  X KB)  Tagalog (PDF,  X KB)  Vietnamese (PDF,  X KB)

Pre-enrollment checklist
English English (PDF, X KB) / Español (PDF, X KB) Arabic (PDF,  X KB) Armenian (PDF,  X KB)  Chinese (Simplified) (PDF,  X KB) Chinese (Traditional) (PDF,  X KB) Farsi (PDF,  X KB) Khmer (PDF, X KB)   Korean (PDF,  X KB) Russian (PDF,  X KB)  Tagalog (PDF,  X KB)  Vietnamese (PDF,  X KB)

Model of Care Evaluation Summary of Findings 
English (PDF, X KB) / Español (PDF, X KB) Arabic (PDF,  X KB) Armenian (PDF,  X KB)  Chinese (Simplified) (PDF,  X KB) Chinese (Traditional) (PDF,  X KB) Farsi (PDF,  X KB) Khmer (PDF, X KB)   Korean (PDF,  X KB) Russian (PDF,  X KB)  Tagalog (PDF,  X KB)  Vietnamese (PDF,  X KB)


 

Member Handbook
English (PDF, X KB) / Español (PDF, X KB) 

Summary of Benefits (SOB)
English (PDF, X KB) / Español (PDF, X KB) 

Annual Notice of Changes
English (PDF, X KB) / Español (PDF, x MB ) 

Pre-enrollment Checklist
English (PDF, X MB  ) / Español (PDF, X MB  ) Arabic (PDF,  X  ) Armenian (PDF,  X  )  Chinese (Simplified) (PDF,  X  ) Chinese (Traditional) (PDF,  X  ) Farsi (PDF,  X  ) Khmer (PDF, X MB)   Korean (PDF,  X  ) Russian (PDF,  X  )  Tagalog (PDF,  X  )  Vietnamese (PDF,  X  )

Model of Care Evaluation Summary of Findings
English (PDF, X MB  ) / Español (PDF, X KB ) Arabic (PDF,  X  ) Armenian (PDF,  X  )  Chinese (Simplified) (PDF,  X  ) Chinese (Traditional) (PDF,  X  ) Farsi (PDF,  X  ) Khmer (PDF, X MB)   Korean (PDF,  X  ) Russian (PDF,  X  )  Tagalog (PDF,  X  )  Vietnamese (PDF,  X  )


 

Member Handbook
English (PDF, X KB) / Español (PDF, X KB) 

Summary of Benefits (SOB)
English (PDF, X KB)/ Español (PDF, X KB)

Annual Notice of Changes
English (PDF, X KB)/ Español (PDF, X KB)

Enrollment Form
English (PDF, X KB)/ Español (PDF, X KB)

Pre-enrollment Checklist
English (PDF, X KB)/ Español (PDF, X KB) Arabic (PDF,  X KB) Armenian (PDF,  X KB) Chinese (Simplified) (PDF,  X KB) Chinese (Traditional) (PDF,  X KB) Farsi (PDF,  X KB) Khmer (PDF, X MB) Korean (PDF,  X KB)Russian (PDF,  X KB) Tagalog (PDF,  X KB) Vietnamese (PDF,  X KB)

Model of Care Evaluation Summary of Findings
English (PDF, X KB) / Español (PDF, X KB) Arabic (PDF,  X KB) Armenian (PDF,  X KB) Chinese (Simplified) (PDF,  X KB) Chinese (Traditional) (PDF,  X KB) Farsi (PDF,  X KB) Khmer (PDF, X MB)  Korean (PDF,  X KB) Russian (PDF,  X KB) Tagalog (PDF,  X KB) Vietnamese (PDF,  X KB)

 


 

Nondiscrimination notices, Language assistance notices, and Blue Shield MA-PD star ratings

Blue Shield Medicare Advantage Prescription Drug Plans Nondiscrimination notice
English (PDF, X KB) / Español (PDF, X KB)   

Blue Shield TotalDual Plan (HMO D-SNP) and Blue Shield Inspire (HMO D-SNP) Notice of availability of language assistance services and auxiliary aids and services (Notice of Availability)
English (PDF, X KB)


 

Blue Shield Inspire (HMO D-SNP) and Blue Shield TotalDual Plan (HMO D-SNP) Medicare Star Ratings* 
English (PDF, X MB) / Español (PDF, X MB) Arabic (PDF,  X KB) Armenian (PDF,  X KB)  Chinese (Simplified) (PDF,  KB) Chinese (Traditional) (PDF,  X KB) Farsi (PDF,  X KB) Khmer (PDF, X MB)   Korean (PDF, X KB) Russian <(PDF,  X KB)  Tagalog (PDF,  XB)  Vietnamese (PDF,  X KB)


 

*Every year, Medicare evaluates plans based on a 5-star rating system.

Please refer to our list of compatible browsers when downloading or viewing PDF documents.

You can also log into your online account and go to the Benefits section on your member dashboard.

If you want help understanding your documents, please call:

  • Blue Shield TotalDual Plan (HMO D-SNP) and Blue Shield Inspire (HMO D-SNP) Customer Service at (800) 452-4413 (TTY: 711), 8 a.m. to 8 p.m., seven days a week.
  • For help in your language, please review the Multi-Language Notice and the Nondiscrimination Notice located for download on this page.

Blue Shield offer Blue Shield TotalDual plan (HMO  D-SNP) to new members in Los Angeles and San Diego counties. Our D-SNP plans in Merced, Orange, San Bernardino, San Joaquin, and Stanislaus counties are closed to new enrollment.

H2819_24_441A_C
Page last updated: 10/1/2024

*Free digital copy with no obligation to enroll.

† Blue Shield Medicare Advisers are available April 1 through September 30: 8 a.m. to 8 p.m., weekdays and October 1 through March 31: 8 a.m. to 8 p.m., seven days a week.

© California Physician’s Service DBA Blue Shield of California 1999-2024. All rights reserved.

California Physician’s Service DBA Blue Shield of California is an independent member of the Blue Shield Association.

Blue Shield of California 601 12th Street, Oakland, CA 94607.

For Blue Shield Medicare Advantage Plans: Blue Shield of California is an HMO, HMO D-SNP, PPO and a PDP plan with a Medicare contract and a contract with the California State Medicaid Program. Enrollment in Blue Shield of California depends on contract renewal.

 
 
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