Nurse advice line
Talk to a registered nurse for advice based on your current symptoms.
It’s free and easy! Just call the Nurse Advice Line, 24 hours a day, seven days a week.
The nurse can help you decide:
- If you need to see the doctor
- What to do if you feel you are getting worse
- What you can do at home to start feeling better
We also use interpreters for all other languages, at no cost to you.
For emergencies, always call 911. You do not have to call the Nurse Advice Line before getting health care.
Language assistance services
Blue Shield of California Promise Health Plan complies with State and Federal civil rights laws and provides free language services to people whose primary language is not English. We communicate with our members in many different languages and dialects including English, Spanish, Cantonese, Mandarin, Armenian, Russian, Vietnamese, Khmer (Cambodian), among others.
Urgent care
Find urgent care clinics near you for same-day care for non-life-threatening medical needs.
Teladoc
Talk to a board-certified doctor 24/7/365 over the phone or video chat.
Find a provider
Use our online tool to find a provider in your area or download a provider directory.
Nurse Advice Line is a healthcare advice line. Nurses do not provide medical services for treatment or diagnosis.